„Very helpful and quick in response. No problems with changing reservation. Good prices.”

„Only I was surprised that I had to call”

„Sure system.”

„Efficient booking”

„It was quick and we were well informed. Thanks.”


„Booking sysytem was fine, will use inTurs again.”

„Very easy to use, with excellent support from the people running Inturs. Thank you!”

„The reservation system should be improved. It should be possible to complete the reservation process through email. Additionally, it is inconvenient for those who are travelling to have to phone the person who is going to be handing over the keys. Again, it should be possible to setup the meeting details over email when the reservation is made.”

„Dla gosci zagranicznych plusem jest latwosc bookowania przez Internet oraz brak koniecznosci wplaty zaliczki (przy niektorych apartamentach). ”

„We had very professional feedback regarding our comunicattions throughtout the system.”

„I did not like to confirm the booking by fax”

„Always happy to make reservations through inTurs. ”


„I prefer email confirmation instead of fax, because I don't have access to fax machines. The short confirmation times makes it even more difficult to confirm the booking, when you have to fax it. ”

„after reservation, you should contact us.”

„Especially for foreigners, it is very difficult to arrange for cash deposits. I was lucky to have a Polish friend who could make the deposit for me, but if I hadn't, there would not have been a way for me to transfer the necessary funds to Poland without paying bank fees that are greater than the amount of the deposit itself. Therefore, it would be very advantageous for all parties if inTurs could start using PayPal or some other option for online, credit card payments!”

„It was easy, direct and fast. In the reservation it should be nice to make a description how to come from the airport by shuttlebus to the railwaystation Krakow-Balice and then with the train to Krakow in 15 min. and to walk to the appartement.”

„The booking process was faultless and very efficient. We would recommend booking via the Reservation System.”

„Very good reservation system. ”

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