„It would be easier if there was a VISA option to pay the deposit. It would be better if the arrangements for collecting keys were confirmed via e-mail. It is sometimes difficult with pronunciation. It was all very efficient, however.”

„It would be great if there was an option to make a reservation by credit/debit card as money transfers are complicated and costly. The service provided by the letting agent was great, efficient responses to emails etc.”

„I found it very easy to use.”

„Very straight forward booking the appartment.The feedback was very quick and precise and would have no hesitation in using your company again.”

„Since I live in The Hague, Holland. Krakow is very far away. and I don't come over for a weekend. So I don't participate in the lottery. Kind regards. B.D.”

„excellent service, thank you”

„Connection with inTurs.Net Reservation System and its staff was perfect, reliable and responsible.”

„An improvement would to be able to email the owner to organise keys (an extra option). Sometimes its difficult to call.”

„perfect, quick reactions, super contact by phone!”

„Very efficient reservation system”

„Very efficient and timely”

„It was a bit complicaded, because had to send many forms.”

„Worked very well and will use again.”

„is better for us , if possible, to pay with credit card ”

„Very impressed all the time. As a suggestion perhaps a map with apartment location from Railway station emailed to customer before travelling would be helpful. We Were reluctant to get the train in from airport not knowing where we wre going at night arrival, but got train out to airport so easily and so cheap.”

„Prompt rreply to all e-mails. Would recommend it to friends.”

„i would have given a 6 but i had to pay my deposit by wire transfer and that cost me $45 US dollar.”

„worked out perfect very easy todo and spot on with infomation”

„advance booking, payment and stuffs wouldn't be a problem in this case. simply enjoy your holidays ;-)”

„The service was very good for our reservation for this apartment in Krakow.”

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