Comments

„Good and reliable reservation system, I will recommend it to my friends.”

„The reservation system was a little bit over complicated ”

„Standard of English excellent and prompt responses to queries. Your website is the best I've seen for booking apartments: all the info I need - inc a map - on the first page. Very easy to use and a model for other sites. Even this evaluation page has photos to remind my of the apartment - very well thought out. Staff very helpful but a little inflexible: for example I was unable to book two apartments simultaneously and so had to pay separately and so earned two credit card fees. ”

„The website and reservation system were excellent.”

„Excellent to be able to see availablity of the appartments immediately to avoid attempting reservations.”

„It is nice that there is an English website that we were able to use. It is a plus factor to include other languages. Your good selling points are: 1. English language reservation 2. Cost of accommodation 3. Location ”

„I especially appreciated the courtesy and kind reception of the owner of this apartment. We had a wonderful stay!”

„Quick response of questions.”

„Very quick and flexible reservation system.”

„The thing I didn't like was the fact that if you book last minute deal you cannot pay by credit card. I think its kind of ridiculous and it might actually discourage some of the people from choosing this reservation system. WE ACTUALLY ALMOST RESIGNED.”

„i would love to come back to krakow and would use this service again, and recommend to anyone going”

„i myself would prefer paying in advance by credit card as finding a fax or sending my reservation application via mail was a bit of a hussle”

„Booking is always easy and very efficient.”

„It took about three attempts to book the apratment, various reasons. Would be nice if it would be possible to pay in GBP if booking from the UK. ”

„There were some problems confirming the reservation as the deadline expired on a Sunday and my office is closed over the weekend, meaning I actually had only one working day to confirm. These problems were, however solved by competent and friendly staff.”

„There was a problem with the number of days required to confirm including Sunday (when most offices are closed) but these problems were competently solved by helpful staff.”

„Quick and efficient.Well done.”

„very good for us english easy and straight forward. thank you all.”

„Surprisingly straightforward and efficient. Also, the thorough details of the various accommodation on offer was very helpful in making a choice of appartment.”

„its very time consuming to make a reservation as i had to fax the confirmation several times.”

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